Crowne Plaza - Chicago West Loop by IHG

Love the staff. They are always amazing!! Love the location and how convenient it is to everything. Love that the parking garage is right there and the rooms. The beds are so comfortable and they have the best pillows!

My flight was delayed to the following morning and I had to find an available hotel near where I was grabbing a late dinner. The hotel was able to accommodate me. The staff was really kind when I checked in and I felt much better after the ordeal. The hotel room had a little patio with a view of the area, a longer chair, and a comfortable bed.

The room was large, with both a desk and a small couch, plus two beds. The was a coffee maker and small refrigerator. The bed was very comfortable, with lots of pillows. The curtain blocked the light and the glass doors blocked the sounds of traffic. The bath was very nice and essentials (soap, shower gel, shampoo and conditioner) plus plenty of towels were supplied. There was a microwave available by the elevator. The building has good security and the staff are both friendly and helpful.

The location was great. Close to shopping and restaurants. The bed was comfortable, and the room was cleaned daily. The staff was very friendly and helpful. I would definitely stay here again.

Parking option was a big plus, was very clean and comfortable. Close to restaurants. Easy check in/out process. Great views from room balcony was was a surprise.